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Licensed Healthcare Insurance Agent

Remote · Sri Lanka Full-time

Job Description:

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion
  • Identify additional needs customers may have and help them to upgrade products or services
  • Complete the sale or renewal of a health plan that best suits the customer's needs

Requirements:

  • Current Health insurance license in your state of residence
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong customer service orientation (empathy, compassion and listening skills)
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits:

  • All license fees provided by TTEC as your employer
  • Continuing education paid by TTEC
  • Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives

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