The Hartford is an insurance company committed to making a difference and helping customers rebuild their lives after unexpected events. The Leave Management Analyst investigates claims to determine benefits eligibility and collaborates on return-to-work plans while ensuring compliance with corporate standards and regulations.

Responsibilities

• Collaborate with internal and external stakeholders to gather and communicate information related to leave management claims
• Deliver exceptional customer service through clear, professional written and verbal communication
• Analyze information, apply critical thinking, and make sound, data-driven decisions
• Use business knowledge and technical expertise to make ethical, informed judgments under management guidance
• Maintain a strong focus on meeting the needs and expectations of customers
• Contribute to a positive, inclusive team environment aligned with diversity and inclusion initiatives
• Ensure compliance with company standards, policies, and applicable regulatory requirements

Skills

• High School Diploma or GED required
• Strong organizational and time management skills
• Excellent problem-solving and critical thinking abilities
• Professional verbal and written communication skills
• Detail-oriented with a commitment to accuracy and quality in a fast-paced environment
• Ability to work effectively within a structured team setting
• Continuous improvement mindset
• Proficiency in Microsoft Office and ability to navigate multiple systems simultaneously
• Associate's or Bachelor's degree preferred
• 1+ years of claims experience preferred
• FMLA/Statuary Leave experience preferred
• Knowledge of medical terminology is a plus

Benefits

• Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

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