About Company Career.zycto is a dynamic force in digital learning solutions, committed to revolutionizing how organizations develop their talent across the globe. We empower businesses to create engaging, effective educational experiences through innovative platforms. As a Learning Management System Coordinator, you'll discover an environment ripe for innovation and direct impact. We prioritize cutting-edge technology and foster a collaborative culture where your expertise directly shapes the future of online education. Join us and contribute to a team that values continuous improvement and transformative learning outcomes, making a tangible difference in professional development worldwide.

Job Description

Are you an experienced Learning Management System (LMS) Coordinator passionate about creating seamless digital learning experiences and empowering global learners? Career.zycto is seeking a highly motivated and detail-oriented Remote Learning Management System Coordinator to join our innovative team. This pivotal role involves the full lifecycle management of our LMS platform, ensuring its optimal functionality, user adoption, and alignment with our strategic learning objectives. As a remote member of our team, you will play a crucial part in supporting our global learning initiatives, directly impacting the professional development of thousands. We believe in harnessing technology to unlock human potential, and our LMS is at the core of this mission. You will be responsible for the day-to-day administration, maintenance, and enhancement of our chosen LMS. This includes managing user accounts, courses, and content, as well as providing technical support and training to both internal stakeholders and external clients. We are looking for someone who thrives in a dynamic environment, possesses excellent problem-solving skills, and has a strong understanding of e-learning best practices and technologies. Your ability to troubleshoot technical issues swiftly, generate insightful data-driven reports on learning engagement and effectiveness, and collaborate effectively with content developers, instructional designers, and IT teams will be key to your success. You will also be instrumental in ensuring data integrity and security within the LMS environment, adhering to best practices and compliance standards. This role offers a unique opportunity to contribute significantly to a forward-thinking company dedicated to transforming education through technology. You will have the autonomy to recommend and implement improvements to our LMS, staying abreast of emerging trends and technologies in the e-learning space to ensure our platform remains at the forefront of learning innovation. You will act as a central point of contact for all LMS-related queries, fostering a positive and efficient learning ecosystem. If you are passionate about technology-driven learning, possess a keen eye for detail, are adept at managing complex systems, and are eager to work in a flexible, remote setting where your contributions are highly valued, we encourage you to apply. Join Career.zycto and help us shape the future of digital learning. Your expertise will directly influence the quality and accessibility of our educational offerings, driving engagement and measurable success for our users and clients worldwide.

Key Responsibilities

• Administer and maintain the Learning Management System (LMS), including user management, course creation, content uploads, and system configurations.
• Provide technical support and training to LMS users, troubleshooting issues and resolving queries in a timely manner.
• Collaborate with instructional designers and content creators to upload, test, and deploy new learning modules and programs.
• Monitor LMS performance, generate reports on user engagement, course completion, and learning outcomes, providing insights for improvement.
• Ensure data integrity, security, and compliance with relevant policies and regulations within the LMS.
• Stay updated on LMS trends, features, and best practices, recommending system enhancements and improvements.
• Manage and organize learning content, ensuring proper version control and accessibility.
• Develop and maintain comprehensive documentation for LMS processes, guides, and user manuals.
• Assist in the development and implementation of new e-learning initiatives and strategies.

Required Skills

• 2+ years of experience in LMS administration (e.g., Moodle, Canvas, Blackboard, Cornerstone, Docebo)
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate)
• Strong technical aptitude and troubleshooting skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational and project management skills
• Ability to work independently and collaboratively in a remote team environment
• Familiarity with SCORM, xAPI, and other e-learning standards

Preferred Qualifications

• Bachelor's degree in Educ