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Lead Response & Setter Specialist — Fashion Industry (US Company, Global Lead Pool)

Remote · Vietnam Full-time

Job Description

Fashion Equity Firm (FEF) is a US-based, done-for-you fashion brand development and consulting company helping apparel founders worldwide build, fund, and scale their brands. We're looking for a contractor or contracted team to manage immediate lead follow-up, qualify applicants, and book discovery calls with our founder. About the role Leads come in via application form from prospects around the world (US, UK, Europe, Africa, and beyond). We need someone — or a team — who can call/contact applicants immediately after they apply, while interest is highest. Given the global nature of our leads, we're open to working with a contractor who has multiple trained team members to ensure coverage across time zones, as long as quality, tone, and process are consistent across everyone involved. What you'll do Respond to and call new applicants immediately upon form submission, regardless of time zone Have genuine, personable conversations — this is relationship-building, not a hard sell Prequalify leads based on budget (typically $5,000–$7,500+), goals, timeline, and fit using our framework Book qualified prospects onto discovery/alignment calls with our founder Manage Instagram comment/DM engagement as a secondary channel Log every interaction, lead status, and outcome in our CRM (Salesmate) — accurate reporting is non-negotiable Meet and maintain agreed-upon closing/booking ratios What we're looking for Genuine knowledge of or background in the fashion industry — you should understand the world our clients live in (apparel brands, production, sourcing, branding) well enough to speak credibly Experience as a setter, sales development rep, or similar in high-ticket coaching/consulting Warm, friendly, personable communication style — prospects should feel cared for, not sold to Strong spoken and written English Ability to respond and call leads quickly (often within minutes of application) CRM proficiency (Salesmate experience a plus, but trainable) If applying as a company/team ability to train multiple support leaders to the same standard, with a point of contact for quality oversight What we offer Competitive monthly rate based on experience and team size Performance bonuses tied to booked calls and closing ratios Full training, scripts, qualifying framework, and brand voice guide Long-term partnership potential for the right fit To apply Tell us about your fashion industry background or experience, your (or your team's) setter experience, your availability across time zones, and your familiarity with CRM reporting. If applying as a company, include team size and how you train/manage quality across reps. Apply To this Job Apply To this Job

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