About the position The Lead Release Manager is responsible for overseeing, coordinating, planning, scheduling and execution of software releases for our Quanum Enterprise Content Solutions (ECS) software product. The Release Manager will work closely with multiple teams to ensure smooth and timely completion of high-quality software releases and patches. The Release Manager will play a crucial role in coordinating efforts between the product team, development team, sales, marketing, and customer support to ensure alignment and successful product releases. This includes facilitating communication, managing expectations, and resolving conflicts to ensure a smooth and efficient release process. Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position can be based in one of the following locations: Cincinnati, OH, Secaucus, NJ, Schaumburg IL Lenexa, KS, Dallas, TX, Tampa, FL.

Responsibilities

• Develop and maintain release plans, schedules, and timelines for software releases.
• Lead release planning activities for multiple concurrent releases (patches, major releases, etc.)
• Coordinate release activities with development, QA, load testing, product management, PSG, sales, marketing, support and other teams to ensure alignment and readiness.
• Coordinate with Scrum Master to align sprint planning with overall release plan.
• Manage release risks and issues and proactively identify and address potential roadblocks.
• Conduct release readiness reviews and ensure all release deliverables are in place.
• Communicate release status, progress and issues to stakeholders and leadership.
• Implement and improve release processes and best practices to enhance efficiency and quality.
• Lead release retrospectives to gather feedback and drive continuous improvement.
• Collaborate with PSG and product teams to complete final testing of releases.

Requirements

• BS/BA degree in Computer Science, Information Systems, Business, related field or relevant work experience.
• 7+ years’ experience in release management with a commercial software or related field.
• Experience working with cross-functional teams and managing multiple stakeholders and a strong understanding of software development lifecycle and release management best practices.
• Knowledge of Agile Software Tools (Rally, Jira), DevOps practices, Git Version control and Software infrastructure management and configuration management.
• Excellent project management skills with the ability to prioritize tasks and meet deadlines.
• Proven experience with Microsoft Office products – outlook, Teams, VISIO, PowerPoint;
• Demonstrated ability to communicate effectively with individuals of all experience and leadership levels;
• Ability to handle sensitive information and maintain high levels of confidentiality;
• Superior listening and problem resolution skills;
• Proficiency when simultaneously working multiple priorities;
• Self-directed, with considerable initiative
• Project Management Certification

Nice-to-haves

• Agile/Scrum Master

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities