We're hiring on behalf of a Haystack partner!

The Role

• Analyze and respond to user inquiries for IT-related issues.

• Assist with improving project efficiency and effectiveness within an IT support context.

• Perform professional technology support tasks including account access requests and application support.

• Troubleshoot account issues and escalate priority problems.

• Consolidate daily requests and manage information from various sources.

• Engage with clients to understand IT requirements and translate them into project plans.

What You'll Need

• 1+ years of experience supporting a defense organization in a professional capacity.

• Experience using Microsoft Power Platform tools.

• Experience using Microsoft Office Suite tools, including Teams for collaboration.

• Ability to learn new technologies and concepts quickly.

• Ability to work cooperatively as a team member.

• Ability to perform shift work.

• Secret clearance required.

• Bachelor's degree.

What's On Offer

• Competitive annual salary ($48,100 - $98,000) plus potential benefits and professional development opportunities.

• Opportunity to work on complex problems and contribute to innovative solutions.

• Engage directly with clients to ensure project success and meet quality standards.

• Support for total well-being, including health, financial, and retirement benefits.

Apply via Haystack today!