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Insurance Follow-up Specialist (Remote-Multi-Specialty Hospital Experience)

Remote · Thailand Full-time

We are looking for a Insurance Follow-up Specialist to join the SMP Team! If you looking to join a dynamic team and have a passion and experience in hospital medical billing, this could be the position for you! Job Duties

  • Answers incoming phone calls from patients, staff and insurance companies.
  • Accurately post charges, payments and adjustments to patient accounts per client policies/procedures.
  • Calculate, balance and post daily deposits into billing software within 1-2 business days.
  • Verify the payment received is paid per the specific payer contract.
  • Accounts underpaid phone call will be made to begin process of getting corrected payment.
  • Overpayments are followed up by a phone call to the insurance company within 3-5 business days.
  • Run, download and send statements daily for designated sites.
  • Monitor claims through electronic claims processing system.
  • Print claims to paper that are not submitted electronically daily.
  • Identifies and resolves patient billing issues/disputes.
  • Make detailed notes on patient’s accounts after correspondence from patient, insurance, attorneys, etc.
  • Evaluates patient’s financial status and establishes payment plans
  • Follow up on all accounts pending insurance at a minimum of every 30 days.
  • Responsible for all first level appeals to payors.
  • Sort and distribute mail as needed.
  • Phone consultations to facilities as needed.
  • Special projects as assigned.

EOE. No phone calls please. Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Medical billing: 2 years (Required)

Work Location: Remote

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