Default Work Shift: Day (United States of America) Hours: 40 Salary range: $33.73 - $51.24 Schedule: Full Time Shift Hours: 8 Hour employee Department: Clinical Informatics Job Objective: Facilitates the provision of informatics processes through the effective use of available technologies. Ensures that technology is implemented in a manner that supports clinical practice, optimizes workflow and provides decision support; ensures all related systems and work-flows are properly integrated into the work environment. Job Description: Education: Required: Degree in any healthcare discipline such as medicine, nursing, informatics or related field – OR – equivalent combination of education and experience Preferred: Master' degree in Health Informatics Licensure/Certification: Preferred: MA, EMT, LVN, RT, Therapist (OT, ST, PT), Surgical Tech, or any healthcare license or certification Experience: Required: Five (5) years experience in a medical health field; experience supporting operations in an electronic healthcare environment or may have equivalent combination of education and/or experience Preferred: Epic implementation experience Reports To: VP of Informatics, Chief Medical Information Officer Supervises: N/A Ages of Patients: N/A Blood Borne Pathogens: Minimal/ No Potential Skills, Knowledge, Abilities: Ability to coordinate multiple projects, Ability to identify/solve complex problems, Ability to prioritize work and responsibilities, Excellent organizational and time management skills, Experience with electronic medical documentation systems and MS Office applications, Knowledge and understanding of related protocols, hardware documentation and systems applications, Written and verbal communication skills Essential Responsibilities 1. Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations. 2. Leads planning, design and implementation teams for applications to ensure that the application design and build meets the needs of the staff for appropriate data capture and workflow process and help ensure adoption. 3. Provides training and ongoing support for physicians and advanced practice providers on their use of the electronic medical record (EMR) and related software. 4. Assists with providing physician access and connectivity to Eisenhower Health's systems and applications. 5. Collaborates with the Ambulatory, Inpatient and Clinical Informatics departments on system implementation, process redesign, workflow optimization and system upgrades. 6. Develops a working knowledge of Eisenhower Health's EMR and related software, and enhances own knowledge of the EMR and related software as software is upgraded or applied in new ways to clinic processes. 7. Provides EMR and related software training to providers. 8. Provides ongoing support to providers on the clinic’s EMR and related software. 9. Assists in mapping of clinical work flow processes and the use of the EMR to support that workflow. 10. Works with management to evaluate ways that software can be utilized to solve operational issues and improve operational efficiencies in the clinics. 11. Participates with the project management team in implementing software upgrades, enhancements, and conversions. Maintains current and regular communication with project managers and project team members to facilitate timely and accurate project execution. 12. Provides education to staff and providers following upgrade to systems or introduction of new software. 13. Performs other duties as assigned. Welcome to Eisenhower Health Careers! Eisenhower has been a leader in health care for the Coachella Valley since we opened our medical center in 1971. Since then, we’ve been growing steadily, adding services, capabilities and facilities to anticipate and meet the needs of our expanding area. Today, the Eisenhower name extends far beyond the state-of-the-art care we deliver at the hospital.