About the position The U.S. Pharmacopeial Convention (USP) is seeking a contract HR Operations / HRIS Coordinator to provide immediate support for critical HR operational activities during a transition period. This role ensures continuity of employee lifecycle transactions, HR workflows, and data accuracy within our HR systems. This is a hands-on, execution-driven role that supports day-to-day HR operations in close partnership with the existing HR team. The position follows a hybrid schedule, requiring three days per week on-site at our Rockville, Maryland headquarters and two days remote. This is a four-month contract assignment. As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

Responsibilities

• Process employee lifecycle events in HRIS (UKG), including: Terminations and separations, Job changes (title, cost center, manager updates, etc.), Promotions and role designation updates
• Upload and maintain employee documentation in HR systems
• Ensure data accuracy and compliance across all transactions
• Initiate and manage offboarding workflows
• Administer exit survey distribution and tracking
• Prepare and send offboarding materials to employees and managers
• Support documentation for separation agreements
• Monitor and triage key HR operational inboxes (e.g., HR Docusign, promotions, separations)
• Route and respond to requests based on defined processes
• Track and manage high-volume requests to ensure timely completion
• Generate and distribute standard HR reports (from UKG/BI tools)
• Prepare recognition/milestone data for payroll processing
• Support HR team with data pulls and basic reporting needs

Requirements

• 2–5 years of experience in HR Operations, HRIS, or shared services
• Hands-on experience with HR systems (UKG strongly preferred; Workday, SAP, etc. acceptable)
• Strong attention to detail and data accuracy
• Experience processing employee lifecycle transactions
• Ability to manage multiple workflows in a fast-paced environment
• Highly organized and process-driven
• Comfortable with repetitive, detail-oriented work
• Strong time management and ability to meet deadlines
• Quick learner with ability to ramp up rapidly
• Strong communication skills for internal coordination