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Hotel & Resort Coordination Specialist (Remote)

Remote · Malaysia Full-time

About the position We are looking for a highly organized Hotel & Resort Coordination Specialist to assist with managing accommodation arrangements and coordinating client requests. This role plays a key part in ensuring all lodging details are aligned, confirmed, and delivered with accuracy. This is a remote position suited for individuals who are detail-driven, proactive, and comfortable handling multiple coordination tasks in a virtual environment.

Responsibilities

  • Coordinate hotel and resort accommodations based on client preferences
  • Manage reservation details including dates, room types, and special requests
  • Ensure all booking information is accurate and properly documented
  • Communicate confirmations, updates, and any changes in a timely manner
  • Track multiple reservations and maintain organized records
  • Support overall coordination to ensure a smooth and efficient process

Requirements

  • Strong attention to detail and organizational skills
  • Effective written and verbal communication
  • Ability to prioritize tasks and manage multiple requests
  • Self-motivated and able to work independently
  • Comfortable navigating online systems and digital tools

Nice-to-haves

  • Experience in hospitality, coordination, or customer support roles
  • Interest in hotels, resorts, or guest services environments

Benefits

  • Flexible remote work structure
  • Guided onboarding and continued support
  • Opportunity to develop coordination and service-based skills
  • Positive and team-oriented work environment

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