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Homegrown Cannabis Dispensary - Budtender - Lansing

Remote · South Africa Full-time

About the Role

Golden Grail Group is looking for passionate and dependable individuals to join our Homegrown dispensary team as Budtenders (Product Specialists). In this customer-facing role, you'll help guide guests through their cannabis experience with compassion, professionalism, and product knowledge. Whether you're new to the industry or looking to grow within it, this is a great opportunity to build your career in a fast-paced, team-oriented environment.

Key Responsibilities

  • Maintain in-depth knowledge of cannabis strains, products, consumption methods, and cannabis culture.
  • Provide an inspiring, clean, and safe retail environment.
  • Deliver top-tier customer service and foster a positive and compliant store atmosphere.
  • Greet customers and answer incoming phone calls professionally.
  • Accurately process transactions using the Point of Sale (POS) system and handle cash responsibly.
  • Enter customer information into the system accurately and efficiently.
  • Verify proper documentation, identification, and compliance paperwork.
  • Keep the store clean, organized, and compliant with company standards.
  • Represent the brand and industry with professionalism, compassion, and care.
  • Perform other duties as assigned by the management team.

Requirements

  • Must be 21 years of age or older.
  • Must possess a valid OLCC Marijuana Worker Permit.
  • Reliable transportation to and from work.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to lift up to 25 lbs on a regular basis.
  • Must have OLCC Marijuana Worker Permit to be considered for employment.

(Reimbursed after completing 90 days of employment)

Preferred Qualifications

  • Working knowledge of OLCC cannabis regulations.
  • Strong communication and customer service skills.
  • Prior cannabis product knowledge.
  • Previous experience with POS systems and cash handling.
  • Excellent organizational and time-management skills.

Schedule

  • Day shifts & night shifts
  • Weekday and weekend availability
  • Some holidays required

Education

  • High school diploma or equivalent (preferred)

Remote Work:

  • This position is on-site only and does not offer remote work opportunities.

Remote Skills: Communication Skills, Customer Relations, Customer Service Systems, Customer Support/Service, Documentation, Housekeeping/Cleaning, Lift/Move 25 Pounds, Organizational Skills, Point of Sale (POS) Systems, Regulations, Retail, Team Player, Telephone Skills, Time Management, Transaction Processing/Management, Work From Home About the Company: Chalice Brands

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