EXPERIENCED HOME HEALTH INTAKE COORDINATOR FOR ASPIRE HOME HEALTH* We are Aspire Home Healthcare. A patient centered, orthopedic and medical home care agency looking for a full-time intake coordinator for our rapidly growing organization. We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail. The Intake Coordinators are first contact for all of our patients/families. Their role is to facilitate all functions at the point of a patient’s referral (registration, insurance verification, eligibility, etc.) The Intake Coordinator has direct contact with referring physicians, hospital liaisons and patient/families as it relates to Home Health benefits and services.

Requirements

• High school diploma or equivalent
• At least one year of intake experience in the medical field.
• Customer interaction/customer service experience
• Strong knowledge of Microsoft Office along with strong data entry skills
• Excellent organizational, analytical, communication and customer service skills
• Ability to take initiative and problem solve
• Excellent attention to detail and follow-up skills
• Experience working to obtain insurance verifications, initiate pre-certifications, and enter insurance data correctly to ensure the billing process runs smoothly
• Working knowledge of Medicare, commercial, private pay providers and regulations that may impact the verification of insurance for the Agency
• Prior experience in a medical field such as a hospital or medical office.
• Home care experience a plus!

General Responsibilities

• Receive, organize, and input patient data when referrals come in
• Retrieving pre-authorizations and verifying insurance benefits and eligibility for all of our patients
• Electronic Medical Records experience a plus. We are currently using a software program called Kinnser,
• Resolve simple to moderately complex issues, corrects errors and refers complex issues to supervisor
• Maintain a tracking sheet of pending orders
• Review ongoing episodes for appropriate authorizations
• Use of google drive and spreadsheets for tracking purposes

Aspire is looking for someone with a positive attitude and a true team player. We are a small office with lots of energy! Our compensation package is above average and if interested, please send your resume along with contact information. Job Type: Full-time Pay: $24.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s)

• Home Health experience

Experience

• Intake: 1 year (Required)

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