Role Description Position is fully remote, but applicants must be a resident of Florida in order to be considered for position. NEXT Patient Services Representatives (PSRs) are an integral part of the NEXT Therapy Solutions Team. NEXT PSRs interface daily with patients, insurance providers and clinical teammates to help create a seamless intake and scheduling process. A customer-centric focus, strong organizational skills, flexibility, good time-management skills and a positive attitude will ensure success. PSRs are integral to a team dedicated to Empowering People to Achieve Results.

• Bring their A-Game: Showcase a desire to connect with people through a positive, approachable attitude that drives results.
• Are Creative: Demonstrate flexibility and creativity in implementing processes that produce results for our Patients, Teammates and Business Partners.
• Deliver Outcomes: Ensure that each NEXT Teammate, Patient and Business Partner are Empowered to achieve results that matter to them.
• Are Committed: To being a resource to our NEXT Teammates, Patients and key stakeholders with a goal of Empowering as many people as possible every day.

Requirements

• Be Outgoing, Personable and Confident.
• Exceptional Communication Skills and Coachability.
• Be Self Directed and Comfortable working Independently.
• A Working knowledge of Medicare documentation and billing/coding practices, Microsoft Office Suite including: Excel, Word, Sharepoint and Teams.
• A minimum of 2 years front office, medical/professional experience.