Role Description The Nursing Support (NS) colleague (uncertified, certified, unlicensed, or licensed) provides safe, quality health care services & / or assistance to patients under the supervision & direction of a registered nurse or other designated health care professional in accordance with level of experience, education, policies & procedures.

• Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
• Performs clinical care activities (direct or indirect) for patients within the “scope of practice” laws & training received.
• Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g., maintaining records or supplies).
• Uses clear, effective, respectful language & communication methods / means.
• Performs work in a safe, engaging, & supportive manner; influences the responsible use of resources.
• Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct.

Qualifications

• High school diploma or GED.
• Completion of an accredited program associated with license.
• License in the applicable state(s) of engagement.
• Valid driver’s license where required by assignment.
• Registered Nurse, preferred.
• Training or experience according to assignment area.
• Four (4) + years of nursing experience.
• Must possess a demonstrated knowledge of revenue cycle & denial management functions.
• Knowledge of & experience in case management & utilization management.
• Customer service background is required.

Requirements

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts.
• Ability to read small print, hear sounds & voice / speech patterns.
• Perform manual dexterity activities & / or grasping / handling.
• Ability to climb, kneel, crouch & / or operate foot controls.
• Maintain a safe working environment & use available personal protective equipment (PPE).
• Ability to provide assistance in the event of an emergency.
• Lift a maximum of 30 pounds unassisted.
• Work indoors under temperature-controlled & well-lit conditions.
• Encounter worksites that may have variable internal & external environmental conditions.

Benefits

• Rooted in our Mission and Core Values, we honor the dignity of every person.
• Recognize the unique perspectives, experiences, and talents each colleague brings.
• Equal Opportunity Employer.