Invest in your future with this career-defining role as a Airbnb Customer Service Representatives-work From Home! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.   As a Customer Service Representative, youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. This is the job for you if...  You excel at handling customer inquiries of varying types  You are an active listener and can leverage probing question skills  You have a proven track record for hitting sales targets  You can manage and overcome objections for subscribers cancellation and suspend requests to assist in reducing churn  You bring an enthusiastic personality What we offer:  Competitive pay rate: $15.00 - $20.00/hr  An 8 hour per day shift, 5 days per week (anywhere from 6am-12am PST)  All technical equipment needed to be successful to work remotely  Medical, dental and vision benefits  Paid training & PTO  Advancement opportunities 80% of our frontline leaders have been promoted from within  Additional pay incentives as well as monthly rewards & recognition programs  Employee Discounts  EAP & Health and Wellness programs including a personal trainer dedicated to Arsenault

Qualifications

Qualified applicants will posses:  Excellent verbal and written communication skills, strong multitasking abilities  Driven by solving problems and meeting goals  Familiarity with Microsoft Office tools  Experience in customer service and sales  High school diploma or equivalent Requirements to work from home:  A quiet and distraction-free, secure place to work.  Excellent Internet connectivity:  Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!  In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.  Wireless and/or satellite Internet Service Providers are not compatible with our systems.  A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications. Additional Information About us: As a digital transformation company, Arsenault rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 35 years Apply Job!  Simple Application Process Ready to join us? The first step is easy. Click apply now and we'll be in touch soon! Apply To This Job