Role Description The Licensed Practical Nurse (LPN), Remote Nurse Monitor serves as the heart of Brook’s care model—combining clinical expertise with compassion to bring human connection to technology-driven care. The LPN acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions that support improved health outcomes.

• Builds trusted relationships with patients, helping them interpret their readings, stay engaged in their care plans, and feel supported every step of the way.
• Collaborates closely with Registered Nurses, Health Coaches, and provider partners to identify early signs of risk, close care gaps, and ensure timely and appropriate interventions.
• Ideal for a nurse who thrives on meaningful patient interaction, embraces innovation, and seeks to be part of a forward-thinking team redefining chronic care delivery through empathy, data, and technology.

Qualifications

• Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure as needed.
• Strong understanding of scope of practice and clinical decision-making for remote patient monitoring.
• Experience in primary care, chronic disease management, or population health preferred.
• Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data.
• Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction.
• Strong organizational and documentation skills, with attention to detail and accuracy.
• Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment.

Requirements

• Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care.
• Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation.
• Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges.
• Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care.
• Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements.
• Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards.
• Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence.

Benefits

• Healthcare Coverage:
• Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage.
• Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
• Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses.
• Brook provides a concierge service to help employees and their families manage healthcare needs.
• Mental Health & Wellbeing:
• Brook supplements the mental health coverage included in our medical plan with additional resources.
• Our PTO program is truly flexible — no accruals and no preset limits.
• Financial Wellness & Security:
• Brook provides Short-Term and Long-Term Disability insurance to all full-time employees.
• Brook provides company-paid life insurance equal to one times salary, up to a set maximum.
• All employees are automatically enrolled in our 401(k) plan with a company match.
• Brook helps employees build financial resilience by supporting contributions to an emergency savings account.
• Recognition & Community:
• When you refer a candidate who is hired, you’ll receive a referral bonus.