Role Description Accidents happen. And when they do, our claims department is right there, investigating and evaluating claims: and then negotiating settlements that are fair to our customers and our company. As an Inside Home Property Adjuster, you will:

• Conduct investigations over the phone of various property claims perils, from water, to wind and hail losses, to complex fire claims, and everything in between.
• Determine coverage by applying provisions of policy contracts in compliance with regulatory requirements and internal quality procedures.
• Leverage your own investigation and technical skills, our vendors, our customers, and their representatives to review photographs, inspection reports, obtain police or fire reports and other statements.
• Ensure that we provide a fair and accurate settlement within the confines of the policy.
• Use your people skills and business smarts to provide excellent customer service by communicating with policyholders, claimants, their representatives and vendors to promptly resolve problems.

Qualifications

• Home Property claims adjusting experience (2+ years required or 1+ year with related experience).
• Drive and determination to produce an outstanding work product and to provide the high level of customer service we promise to our policyholders.
• Knowledge of insurance coverage, insurance law, DOI regulations, structural estimates, repair costs and homeowner insurance concepts.
• Experience using Xactimate (required).
• Excellent verbal/written communication skills and sound judgment.
• A strong sense of organization to keep you on top of the incoming claim volume, calls, mail and demands of the role.
• High School diploma (some college preferred).
• Ability to meet state licensing requirements.
• Preferred hiring/work states include Arizona, Colorado, Florida, Idaho, Kansas, Missouri, or Texas.

Requirements

• The salary range is $58,926–$88,421. Actual compensation will be based on job-related skills, knowledge, and experience.
• A comprehensive benefits package is also offered, including medical and financial benefits, paid time off (vacation, holidays, sick leave, and personal days), and eligibility for the company’s performance sharing plan.
• Occasional travel is required for Catastrophe Duty.

Benefits

• Comprehensive benefits package.
• Medical and financial benefits.
• Paid time off (vacation, holidays, sick leave, and personal days).
• Eligibility for the company’s performance sharing plan.