Role Description This opportunity blends communication, organization, and professional growth. You’ll work directly with members who have requested information, guiding them through their available options while developing leadership skills along the way.

• Respond to inbound inquiries and follow up with members requesting benefit details
• Arrange and conduct virtual or phone consultations
• Clearly explain available programs in a professional, easy-to-understand way
• Use computer systems to process applications and maintain detailed records
• Ensure all documentation meets compliance and quality standards
• Participate in structured training programs designed to prepare you for advancement

Qualifications

• Confident verbal communicator with strong interpersonal skills
• Professional, positive, and dependable
• Able to build trust and connect with individuals from diverse backgrounds
• Previous customer service or sales experience is helpful, but not required
• Comfortable collaborating with leadership and team members
• Self-driven while also contributing to a team environment
• Legally authorized to work in the United States or Canada

Benefits

• Comprehensive benefits package
• Fully remote position with flexible scheduling options
• Weekly earnings plus monthly performance-based bonuses
• Incentive travel opportunities, including company-sponsored trips to destinations such as Cancun, the Bahamas, and Las Vegas
• Clear advancement pathways supported by mentorship and leadership development programs

Company Description

For over six decades, we’ve focused exclusively on serving union members and their families with trusted supplemental and permanent benefit programs. As a union-labeled provider, our commitment has always been clear: deliver dependable protection to working families and help provide long-term financial security. Today, we proudly support tens of thousands of unions and associations across North America, building lasting partnerships rooted in service, integrity, and reliability.