Role Description Debt Collection Specialist – Remote MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships. Working Hours: Tuesday to Saturday, 12:00 noon – 20:00 (Eastern Time Zone) Salary: Up to $22 per hour, depending on experience and qualifications.

Key Responsibilities

• Manage and resolve outstanding debt accounts through professional communication.
• Negotiate payment arrangements and settlements to maximise recoveries.
• Maintain accurate records of all customer interactions and account activity.
• Conduct skip tracing to locate customers and ensure timely follow-up.
• Work closely with colleagues to improve collection strategies and performance.
• Ensure full compliance with federal and state debt collection regulations.
• Deliver excellent customer service during challenging conversations.
• Prepare reports on collection performance and account progress.

Requirements

• Previous experience in debt collection, collections, or a related field preferred.
• Strong negotiation and communication skills.
• Ability to handle sensitive situations professionally and with empathy.
• Knowledge of FDCPA regulations is an advantage.
• Good computer skills, including Microsoft Office and collection software.
• Strong attention to detail and organisational skills.
• Ability to work independently while contributing to a team environment.
• High school diploma or equivalent (additional education is a plus).

Benefits

• Health insurance
• Paid time off

Company Description

MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered. If you are driven, professional, and ready to join a growing company, we would love to hear from you. This is a remote position.