Role Description Venbrook Claims is seeking an experienced Claims Adjuster to manage a caseload of General Liability, Construction Defect, and Professional Liability claims, including complex and litigated files, from first notice of loss through resolution. This is a fully remote position. Candidates located in the Central or Eastern time zone are strongly preferred, as the majority of our clients operate in those regions and core hours are 8:00 AM–5:00 PM Central.

Qualifications

• 3–5 years of commercial claims handling experience, including General Liability, Construction Defect, and/or Professional Liability.
• Demonstrated experience with tower (vertical) and stackable (layered) coverage structures.
• Active multi-state adjuster license required; New York adjuster license preferred.
• Strong written communication skills.
• Proficiency with claims management systems and Microsoft Office Suite.
• Bachelor’s degree in Business, Risk Management, Finance, or a related field; or equivalent combination of education and experience.

Requirements

• Thorough understanding of General Liability, Construction Defect, and Professional Liability policy forms.
• Able to analyze coverage positions independently and draft well-reasoned coverage position letters.
• Skilled at investigating claims and evaluating damages.
• Experienced in directing outside defense counsel and managing litigation budgets.
• Responsive and professional across all stakeholder groups.
• Working knowledge of multi-state claims handling requirements.
• Prior third-party administrator (TPA) experience handling program or manuscript policy claims strongly preferred.

Benefits

• 401k + employee match
• Medical, Dental, Vision, Life, and Disability Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parental leave
• Paid Sick leave
• Professional development programs
• Work-life quality and flexibility

Company Description

Venbrook Claims is the claims business group of Venbrook Group, LLC, a holding company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook's team of experts and industry specialists partners with their clients to manage their risks, create security, promote growth, and add value by delivering best-in-class commercial property & casualty, employee benefits, and personal risk insurance products and programs. With over a century of combined claims experience, our organization’s legacy brands have been unified as Venbrook Claims to deliver scalable, flexible solutions supported by centralized governance, compliance, and technology infrastructure. We believe our clients are our partners, and we earn their trust every day. We value agility, versatility, innovation, and creative problem solving and put our people at the core of everything we do.