Role Description MeBe is seeking a Scheduler to join our rapidly growing learning center team! Under the supervision of the Scheduling Manager and with collaboration with other off-site operations teams, this critical role provides the operational and administrative support to the specific learning center. Often the first person a client and family may see, this role quickly becomes the “face of the clinic”.

• Oversee scheduling processes of your assigned region(s)
• Manage schedules for all MeBe’s clients and services including but not limited to ongoing scheduled services, assessments, makeups, cancellations, sub-sessions etc.
• Maximize client authorizations, alongside optimizing providers' open availability to maintain efficient usage of both clients’ authorizations and providers' availability.
• Complete morning cancellation process by taking call outs and scheduling coverage
• Assist with the production and delivery of ongoing reports related to scheduling and fulfillment of scheduled services
• Approve hourly employee time cards and reconcile differences as assigned
• Provide concierge-level customer service while interacting with clients and team members, and manage center phone system
• Field calls for potential clients, and pass to FSL team
• For current clients that wish to enroll in additional services (after school ABA/SLP, OT etc), gather information and send to our Family Success Team
• Manage the upkeep of MeBe’s EHR system, CentralReach, by ensuring staff and client records are up to date, timesheets are completed, and staff corrections are completed in a timely manner
• Work collaboratively with other MeBe Operational teams remotely as needed, such as IT, Authorizations, and Intake

Qualifications

• 2 or more years of ABA scheduling experience
• Scheduling software experience, bonus points for experience with CentralReach
• Intermediate understanding of Google Workspace, Gsheets, MS Word, Excel, IOS and email
• Self-starter with strong organizational and analytical skills
• Innovative with the ability to identify and solve problems
• Dependable - more reliable than spontaneous
• Detail-oriented - would rather focus on the details of work than the bigger picture
• Strong, professional communication skills
• Bachelor’s degree preferred

Requirements

• Remote role
• Full-Time, Monday- Friday
• Equipment provided
• Hours typically are 7AM-4PM
• Hourly, Non-Exempt position

Benefits

• Industry benchmarked, competitive pay
• Hourly: ___ depending on experience
• 27 paid days off
• Medical, Vision, Dental
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
• Invest in your mental health with access to free mental health sessions
• Protect your pet with discounted pet insurance
• Secure your future with our 401k program
• Monthly CEU Trainings and CEU reimbursement
• Tuition discounts available to all employees through our University Partnerships
• Expansive treatment spaces
• Computer and work tools provided
• Company sponsored, fun events for everyone