Job Description:

• Support our Privacy Program with practical, easy-to-understand guidance grounded in HIPAA, HITECH, CCPA/CPRA and other state data privacy laws, GDPR (as applicable), and emerging privacy requirements.
• Review new products, features, data flows, and vendor relationships through a privacy lens—conducting Privacy Impact Assessments and recommending meaningful safeguards.
• Own and manage the Privacy email inbox, triaging incoming questions, identifying whether they relate to HIPAA, state data privacy laws, or other issues, and responding to inquiries and escalating complex or high-risk questions to the Privacy Officer.
• Assist with privacy and data incident investigations, helping gather facts, document findings, and coordinate follow-up actions under the direction of the Privacy Officer.
• Support the Privacy Officer, Compliance Officer, and broader Legal & Compliance team with day-to-day healthcare compliance activities across digital health, virtual care, pharmacy, and surgical care services.
• Stay on top of regulatory changes that affect digital health, virtual care, pharmacy, and surgical care services.
• Assist with CMS, OCR, OIG, and state-level requirements to ensure our operations and clinical programs remain compliant.
• Prepare and support internal and external audits, pulling together documentation and helping implement corrective actions.
• Draft and update policies, SOPs, playbooks, training decks, and other operational resources that help teams understand what’s required—and why it matters.
• Organize compliance documentation and support risk assessments, dashboards, and reporting that keep leadership informed.

Requirements:

• 3–5+ years of experience in privacy or healthcare compliance roles, ideally in digital health, health tech, telehealth, and/or payer/provider environments.
• Strong working knowledge of HIPAA, HITECH, and U.S. privacy laws.
• Ability to translate complex rules into clear, actionable guidance.
• Exceptional attention to detail and comfort navigating ambiguity.
• Collaborative communication style with a commitment to integrity, confidentiality, and member-first thinking.

Benefits:

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits