What you'll do Mercor is partnering with leading AI labs to advance frontier agent evaluations in healthcare administration. As a Healthcare Admin Expert, you'll build long-horizon front-office tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls. Expect to build scenarios across - Patient access scheduling against rule-based provider availability, eligibility verification with a known benefits response, intake with required fields - Coordination referral routing against defined networks, records-request fulfillment with required HIPAA elements - Patient communication structured pre-visit and post-visit templates with required disclosures These scenarios will be challenging and take long sessions of focus.

• *Who we're looking for - 2+ years in patient access, front office, or healthcare admin - Expertise in one or more of the following an EHR (Epic, Cerner, athenahealth, eClinicalWorks), insurance verification, scheduling, referral coordination - Comfortable reading and producing admin artifacts scheduling workflows, intake forms, records request letters, patient communications - Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics - Located in the United States
• *Compensation $40–$60/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput. Apply To this Job