Job Description

We are launching a premium telehealth weight loss and wellness program focused on helping clients achieve lasting results through accountability, education, motivation, and ongoing support. We are seeking an experienced Health Coach, Wellness Coach, or Nutrition Coach to serve as the primary non-clinical point of contact for our members. This is not a clinical role. You will not provide medical advice, diagnose conditions, adjust medications, or create treatment plans. Instead, your role is to help clients stay engaged, motivated, and accountable throughout their wellness journey.

Responsibilities

Conduct regular client check-ins via phone, text, email, and/or messaging platform Provide accountability and encouragement to help clients stay on track Review progress toward weight loss and wellness goals Help clients establish healthy habits related to nutrition, exercise, sleep, hydration, and lifestyle Track client engagement and identify clients who may be struggling Escalate clinical concerns to the medical team when appropriate Document client interactions in our CRM/EHR system Follow up with inactive clients to improve retention and outcomes Build strong relationships with clients and create an exceptional member experience Ideal Candidate Certified Health Coach, Wellness Coach, Nutrition Coach, or similar background Experience supporting weight loss, GLP-1, metabolic health, or lifestyle medicine clients preferred Excellent communication and motivational interviewing skills Empathetic, personable, and highly organized Comfortable working remotely and independently Experience using CRM systems and telehealth platforms is a plus Important This position is strictly non-clinical. The coach will not: Diagnose medical conditions Prescribe or recommend medications Interpret laboratory results Provide individualized medical nutrition therapy Make clinical decisions All clinical matters will be handled by licensed medical providers. What Success Looks Like The ideal coach will: Build strong client relationships Increase client engagement and retention Help clients remain accountable between provider visits Improve overall client satisfaction and program outcomes