Job Description:

• Conduct clinical assessments and review health data to evaluate member needs and program eligibility
• Assess member readiness, health literacy, and technology capability
• Engage members in chronic condition support and personalized coaching
• Provide individualized telephonic health coaching using motivational interviewing
• Support sustainable behavior change and promote positive health outcomes
• Empower members to make informed healthcare decisions
• Apply clinical guidelines, policy criteria, and regulatory standards
• Consult with supervisors and Medical Directors to address barriers
• Identify and escalate quality-of-care concerns
• Provide accurate health information to support understanding
• Develop and maintain individualized care plans
• Document all interactions per regulatory and accreditation requirements
• Monitor progress and adjust plans to meet member needs

Requirements:

• Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges and have the ability to be licensed in all non-compact states. Must reside in PST or MT time zone
• 3+ years of acute adult Medical-Surgical RN experience
• High-speed, hard-wired internet connection
• Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi-system navigation and keyboarding
• EMR documentation experience
• Excellent communication skills
• Ability to work independently and collaboratively

Benefits:

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility