We are seeking a dynamic Head of Sales to lead and scale our growing sales team. This role is critical to driving revenue growth, team development, and overall commercial success at Turpal. You will manage a team of Sales Development Representatives (SDRs) and Account/Sales Executives (SEs). As the leader, your primary focus will be on managing, coaching, training, and scaling the team. At the same time, as we believe in leading by example, you will also be directly involved in closing strategic deals and supporting the sales cycle yourself. This means the role requires you to be both: A Manager (leadership & strategy): setting direction, managing performance, coaching and mentoring the team, building scalable processes, supporting the team on strategic deals and aligning with other departments. An individual contributor (execution & closing): actively engaging with clients to close strategic deals as individual contributor (ie: Sales Executive) Your key responsibilities include: Lead, manage, hire, and grow the SDR & SE team, ensuring clarity in roles, responsibilities, and career progression. Drive sales performance through setting clear KPIs, monitoring results, and implementing effective performance management frameworks. Provide ongoing training, coaching, and mentorship to ensure the team consistently develops their skills and achieves targets. Support the sales team in strategic deals and actively participate in closing deals Foster alignment and collaboration with Product, Marketing, Customer Support and Customer Success teams to ensure smooth execution and strong customer outcomes. Build and maintain a high-performance sales culture with accountability, motivation, and continuous improvement. Identify and implement new tools, methodologies and technologies to ensure the Sales function remains highly productive and ahead of the curve Establish scalable processes and strategies to support long-term growth of the sales function. Close: actively engaging with clients to close strategic deals as an individual contributor (ie: Sales Executive) REQUIRED SKILLS & EXPERIENCE MUST-HAVE: A Bachelor’s degree (Master’s preferred). 7+ years of B2B sales experience with at least 3+ years in a sales leadership/management role. Experience managing and scaling a sales function and sales team in the Middle East/GCC region. Strong experience with performance management, coaching, and building high-performing teams. Experience designing and updating the sales function (organization, processes, tools, indicators) Hands-on closing experience, with a proven ability to lead by example in the sales cycle. Experience with B2B SaaS, Travel Technology, OTA, or related industries. Proficiency with IT tools (ideally Google Workspace) and Sales tools (CRM - ideally Hubspot) Experience working in a remote/distributed model Strong leadership skills with a balance of strategic vision and operational execution. Excellent communication skills in English and Arabic A startup mindset with resilience, adaptability, and passion for technology. NICE-TO-HAVE: A well-established network within the travel or tech industry. Familiarity with the workflows of Destination Management Companies, Inbound Tour Operators, or Vacation Rentals.