The Clinical Consultation Services of Invitae (a Labcorp company) is seeking a Genetic Counselor Assistant (GCA) to join their team! This is an exciting opportunity to provide support to our lab-based Genetic Counseling team in various areas including client services, order review, and client education. This role requires a high level of attention to detail and excellent customer service skills. This position will be supporting Invitae’s genetics laboratory. The GCA will spend about 80% of their time on the phone, speaking to clinicians and clients. The schedule for the position will be Monday-Friday, 8am-5pm eastern time zone. Note this is a fully remote position. Candidates can be located anywhere in the US, however, they must be able to work eastern time zone hours.

Responsibilities

• Work with the lab Genetic Counselor team to support clients that order testing performed at Invitae
• Respond to telephone and email inquiries from Invitae/Labcorp clients, health care providers, and patients
• Review orders for clinical appropriateness and perform outreach as necessary
• Contact clients to obtain pertinent clinical information and communicates with clients throughout the testing process
• Participate in or take leadership of particular operations and development projects as required Requirements
• Bachelors degree in a biological life science
• Knowledge of Microsoft Office suite
• Strong multi-tasking ability with excellent attention to detail
• Strong verbal and written communication skills and excellent ability to listen and respond effectively
• Strong flexibility and the ability to manage and adapt to changing priorities quickly
• Excellent project management skills
• Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems and make recommendations Preferred Requirements
• Previous experience working as a Genetic Counselor Assistant
• Experience in a CLIA diagnostic laboratory and familiarity with next-generation sequencing and clinical genetics testing
• Previous experience in the healthcare industry such as a hospital or physician’s office
• Previous Customer Service experience
• Familiarity with genetics concepts
• Experience with Laboratory Information Systems (LIS) Application Window Closes 12/4/2025 Pay Range $25.50-$33.00 / hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply To this Job Apply To this Job