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FWRD Preferred Personal Shopper

Remote · United Arab Emirates Full-time

Meet REVOLVE: REVOLVE is the virtual home for an unrivaled collection of over 700 of the world's most-coveted established and emerging brands in women's and men's designer apparel, shoes and accessories. REVOLVE provides the highest quality online and mobile shopping experience, serving the style-savvy consumer with impeccable customer service. Based in Los Angeles, REVOLVE’s aesthetic is deeply rooted in the Southern California lifestyle from which it was founded, where a savvy view of fashion and fun-loving attitude are infused into the entire REVOLVE customer experience. For more information please visit www.revolve.com. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 800+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel?

  • This role can be remote based in Chicago, Texas or New York.

Main purpose of the FWRD Preferred Personal Shopper role: Responsible for selling and growing sales of a qualified group of clients, including FRWD & REVOLVE clients, as well as new clients acquired to FRWD & REVOLVE through personal networking and clientele. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Maintaining robust monthly sales
  • Providing elevated customer service and ensuring a luxury experience for assigned clients
  • Working within the Preferred Team to ensure clients receive regular and advanced styling edits and client communications
  • Working cross-functionally to ensure that there is adequate partnership with the Buying Teams, as well as other departments across the business
  • Attend client events as needed, with travel as needed
  • Attend training and employee events in Los Angeles, as needed

Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Excellent verbal and written communication skills
  • Customer service focus
  • Elevated sales skills
  • Luxury and designer fashion knowledge
  • Teamwork and strong alignment with REVOLVE culture

Minimum Qualifications:

  • 7 years of luxury or elevated sales experience
  • E-commerce experience
  • Extensive knowledge of brand, product, designers and fashion landscape

Preferred Qualifications:

  • Strong and engaged personal client relationships
  • Extensive working with various CRM tools and POS technologies

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary is $80,000. This role is eligible for commission.

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