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Fraud Prevention and Detection Manager

Remote · Brazil Full-time

Job Description:

  • Manage a team of Fraud Risk Analysts that monitor, detect and analyze transaction information to identify, prevent and mitigate fraud
  • Lead Analysts in daily reporting processes designed to detect, prevent and mitigate fraud
  • Direct Fraud Risk Analysts through effective leadership in determination/interpretation of regulatory guidance involving Suspicious Activity Report (SAR) filings, Regulation CC, Uniform Commercial Code (UCC), etc. to include liability determinations
  • Perform regular QC reviews of Analysts casework to maintain compliance, consistency and to provide relevant coaching and mentoring to Analyst Team
  • Monitor case metrics on a regular basis
  • Review Analyst Team SARs for adherence to FinCEN guidelines and assign to BSA for filing
  • Collaborate with cross-functional teams and industry subject matter experts to prioritize, implement and optimize risk mitigation policies and controls
  • Establish annual goals for analyst team and provide annual performance reviews
  • Work with Human Resources on filling Analyst positions (interviewing, hiring, salary recommendations and training) and performance coaching
  • Meet regularly with Analysts individually and hold a monthly team meeting with Analysts to discuss fraud trending, new processes and procedures, etc.
  • Ensure the Analysts are cross trained on all functions
  • Report any deficiencies in current fraud reporting tools to the Fraud Investigations Manager and work collaboratively to ensure all reports function as intended
  • Approve Batch Transaction Entry (BTE) transactions and Indemnifications for Analysts and Investigators Requirements:
  • High School Diploma or equivalent (Required)
  • Bachelor's Degree or the equivalent experience in Business Administration, Criminal Justice, or other applicable specialty (Preferred)
  • 7 or more years fraud prevention, detection or investigations in financial services (Required)
  • 3 or more years team management and leadership of fraud professionals (Required)
  • Certified Fraud Examiner, Certified Financial Crimes Investigator, Certified Cyber Crimes Investigator and/or other financial crime/fraud related certification (Required)
  • Strong understanding of regulatory requirements, including SARs, Regulation CC, and UCC (Required)
  • Familiarity with data analytics, reporting tools, and fraud monitoring platforms (Required)
  • Ability to think critically under pressure and make sound decisions in complex or ambiguous situations (Required)
  • Demonstrated experience leading systems implementations and partnering with vendors (Required) Benefits:
  • medical plans with prescription drug coverage
  • flexible spending account or health savings account depending on the medical plan chosen
  • dental and vision insurance
  • life insurance
  • 401(k) program with employer match and Employee Stock Purchase Plan
  • paid time off programs including holiday pay and paid volunteer time
  • disability insurance coverage and maternity and parental leave
  • adoption assistance
  • educational assistance
  • robust wellness program with financial incentives Apply To this Job

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