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Field Service Technician/Mechanic

Remote · Japan Full-time

Role Overview As a Field Service Technician/Mechanic at Carolina Handling, you will be responsible for troubleshooting and repairing equipment, interacting with customers, and maintaining a professional demeanor. You will work in diverse customer environments, including manufacturing, distribution, and outdoor settings. The role requires daily travel to customer sites and occasional overnight travel. You will be equipped with a comprehensive tool kit and a take-home service van.

What You Will Do

Your responsibilities will include troubleshooting electro-mechanical problems, performing installations and repairs, interacting with customers, and maintaining a professional demeanor. You will also be responsible for executing repairs efficiently and effectively, performing scheduled maintenance tasks, and keeping track of parts and supplies inventory. Why It Might Be a Fit To be successful in this role, you will need to possess strong interpersonal skills, problem-solving abilities, attention to detail, and time management skills. You will also need to stay updated on industry advancements and product availability to make informed recommendations. The company offers a comprehensive benefit program, including health benefits, financial and tax-saving benefits, and additional benefits such as critical illness and pet insurance.

Requirements

  • High school diploma or equivalent
  • 1-3 years of equivalent combination of education, training, and experience in a related field
  • Valid driver's license with a clean driving record
  • Solid understanding of mechanical, electrical, hydraulics, and electronic systems

Benefits

  • Medical, Dental and Vision Insurance
  • Prescription Drug Plan
  • Company-paid Disability, Life and AD&D Insurance
  • 401(k) plan with company match and profit sharing
  • Flexible Spending Accounts
  • Health Savings Account
  • Dependent Care Account
  • Critical Illness
  • Legal Services
  • Identity Theft Protection
  • Pet Insurance
  • Paid Time Off
  • Employee Assistance Program
  • Tuition Reimbursement
  • Milestone & Anniversary Gifts
  • Philanthropy/ Corporate Contributions
  • Associate Giving Fund
  • Discount Programs
  • Company-Provided Vehicle
  • Comprehensive Tool Kit
  • Annual Uniform & Boot Allowance
  • Growth and Development
  • Paid On the Job Training
  • Opportunity for Increased Income
  • Career Growth and Advancement
  • Company-sponsored social events and team-building activities
  • Employee recognition program

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