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Field Service Technician, HVAC – Data Center

Remote · Malaysia Full-time

Job Description:

  • Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment.
  • Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems.
  • Maintain and protect Munters equipment and property.
  • Respond in a timely manner to all requests for service from customers or management.
  • Provide customer training on Munters equipment.
  • Provide technical feedback on equipment using detailed field service reports.
  • Understand that Field Service’s major role is one of instant response to customers’ needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

Requirements:

  • 5+ years of experience and extensive knowledge in the Mechanical field specifically the HVAC field.
  • Frequent travel required, up to 90%, across the USA by plane and car.
  • Extensive knowledge in electrical troubleshooting, able to diagnose electrical issues with proficiency and record data.
  • Knowledge of all safety procedures and requirements and has training in Arc flash, lock out tag out and other safety requirements.
  • Understands and knows how to utilize all PPE associated with electrical safety.
  • Extensive refrigeration knowledge.
  • Understands how to pressure test, evacuate, and charge systems without assistance.
  • Understands the refrigeration system concepts and can fully troubleshoot and diagnose refrigeration problems.
  • Proficient in brazing and soldering.
  • Holds a universal refrigeration card.
  • Extensive knowledge in Controls, has experience with troubleshooting, programming, or downloading to controls systems.
  • Understands PLC's and how to work with all types of platforms.
  • Knows how to access information from PLC's and be able to adjust.
  • Able to connect to a PLC with a computer to communicate and make changes.
  • (Optional) State Licensed Master HVAC mechanic. This requires years of experience, training and testing along with experience working under other experienced professionals to achieve.
  • Strong written and verbal communications skills
  • Self-Motivated, with the ability to work independently.
  • Ability to communicate well with other site personnel as well as Sales PM, Service Manager and Technical Support personnel.

Benefits:

  • Competitive Salary
  • Comprehensive health, dental, and vision insurance plans
  • Flexible work schedule
  • Generous vacation and paid time off
  • 401K retirement savings plan with employer matching
  • Professional development opportunities, including tuition reimbursement, and conference attendance
  • Company-sponsored social events and team-building activities
  • State-of-the-art equipment and tools to support your work

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