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Experienced Full Stack Data Entry Specialist – Live Chat Customer Service and Data Analytics

Remote · Malaysia Full-time

At careerzynith, we're on a mission to revolutionize the way we interact with customers and drive business growth through innovative data analytics solutions. As a highly skilled and detail-oriented Data Entry Specialist, you'll play a critical role in providing exceptional customer service and accurately capturing business needs. This is a remote, full-time/part-time opportunity that offers a competitive hourly rate of $35-$60 per hour.

Job Overview:

We're seeking a talented and motivated individual to join our team as a Live Chat Data Entry Specialist. In this role, you'll be responsible for collaborating with utility teams to outline, body, and capture commercial enterprise needs. You'll also grow information of voice of the customer methods and leverage the same to define and transform data within the Cornerstone Large Data Platform. If you're passionate about delivering exceptional customer service and have a knack for data analysis, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Collaborate with utility teams to outline, body, and capture commercial enterprise needs

  • Grow information of voice of the customer methods and leverage the same to define and transform data within the Cornerstone Large Data Platform
  • Design and build robust data model architecture to aid most fulfilling statistics processing and standardized metric definitions
  • Deliver innovative solutions using big data and batch/real-time analytical answers, ensuring data quality and accuracy through intensive testing
  • Offer guidance to enhance competencies and drive efficiency in computing programs using massive data ecosystem
  • Proactively identify and automate manual tasks to improve best practices and efficiency
  • Utilize Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, and development launch management to drive data-driven insights and decision-making

Requirements:

* Prior experience in customer service or data entry roles preferred

  • Excellent typing speed and accuracy
  • Strong communication skills, both written and verbal
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in using computer applications and navigating online systems
  • Flexible availability to work varying shifts as needed
  • Hands-on development experience with Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, and development launch management

Essential Qualifications:

* Bachelor's degree in Computer Science, Information Technology, or related field

  • 2+ years of experience in data entry, customer service, or related field
  • Strong understanding of data analytics and business intelligence concepts
  • Proficiency in using data visualization tools and technologies
  • Experience with cloud-based data platforms and big data ecosystems

Preferred Qualifications:

* Master's degree in Computer Science, Information Technology, or related field

  • 5+ years of experience in data entry, customer service, or related field
  • Experience with data warehousing and business intelligence tools
  • Knowledge of agile development methodologies and DevOps practices
  • Certification in data analytics, business intelligence, or related field

Skills and Competencies:

* Strong analytical and problem-solving skills

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and accuracy
  • Proficiency in using computer applications and navigating online systems
  • Experience with data visualization tools and technologies
  • Strong understanding of data analytics and business intelligence concepts

Career Growth Opportunities and Learning Benefits:

At careerzynith, we're committed to helping our employees grow and develop their careers. As a Live Chat Data Entry Specialist, you'll have access to comprehensive training and support resources, including:

  • Ongoing training and development opportunities
  • Mentorship programs and career coaching
  • Opportunities for career advancement and promotion
  • Access to industry-leading tools and technologies
  • Collaborative and dynamic work environment

Work Environment and Company Culture:

At careerzynith, we're passionate about creating a work environment that's collaborative, dynamic, and supportive. As a Live Chat Data Entry Specialist, you'll be part of a team that's dedicated to delivering exceptional customer service and driving business growth through innovative data analytics solutions. Our company culture is built on the following values:

  • Collaboration and teamwork
  • Innovation and creativity
  • Customer-centricity and empathy
  • Continuous learning and development
  • Diversity, equity, and inclusion

Compensation, Perks, and Benefits:

As a Live Chat Data Entry Specialist at careerzynith, you'll enjoy a competitive hourly rate of $35-$60 per hour, as well as a range of benefits and perks, including:

  • Comprehensive training and support resources
  • Ongoing training and development opportunities
  • Mentorship programs and career coaching
  • Opportunities for career advancement and promotion
  • Access to industry-leading tools and technologies
  • Collaborative and dynamic work environment
  • Flexible work arrangements and remote work options
  • Eligibility for employee benefits, including healthcare, retirement plans, and more

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service and driving business growth through innovative data analytics solutions, we encourage you to apply for this exciting opportunity. Please submit your application today to join our team! Apply for this job

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