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Experienced Crisis Counselor Chat Specialist – Part-Time 2nd Shift Position at careerzynith
Are you passionate about providing compassionate support to individuals in crisis? Do you have a strong background in human services and a desire to make a meaningful difference in the lives of others? If so, we invite you to join careerzynith as a Crisis Counselor Chat Specialist – Part-Time 2nd Shift. In this rewarding role, you will have the opportunity to work with a talented team of professionals who share your commitment to delivering exceptional care and support to those in need.
About careerzynith
careerzynith is a leading provider of innovative solutions in the human services industry. Our mission is to empower individuals, families, and communities to achieve their full potential by providing access to high-quality care and support services. With a strong focus on compassion, empathy, and understanding, we strive to create a safe and supportive environment for all individuals, regardless of their background or circumstances.
Responsibilities
As a Crisis Counselor Chat Specialist – Part-Time 2nd Shift at careerzynith, you will be responsible for providing real-time, compassionate, non-judgmental crisis support to clients through our online chat service. This will involve:
* Providing empathetic and non-judgmental support to clients in crisis, using a strengths-based approach to empower them to make informed decisions about their lives.
* Documenting each chat contact to ensure quality record keeping and to facilitate effective communication with other team members.
* Dispatching additional client services, such as Mobile Crisis Outreach, when necessary, to ensure that clients receive the support they need in a timely and effective manner.
* Attending initial trainings and all-staff meetings during daytime hours 1-2 times per month to stay up-to-date on best practices and to collaborate with other team members.
Requirements
To be successful in this role, you will need to possess the following qualifications and skills:
* A Bachelor's degree in human services or a related field, plus one year of relevant experience, or a Master's degree in a human service-related field.
* Comfort using basic computer software and basic typing and data entry skills.
* High comfort with computers, with the ability to type quickly and multi-task.
* Excellent writing and grammar skills, with the ability to communicate effectively in writing.
* A private home office to ensure confidentiality and reliable, high-speed internet at home.
Nice-to-Haves
While not required, the following qualifications and skills are highly desirable:
* Experience in crisis services, including working with individuals in crisis and providing support and guidance to help them navigate challenging situations.
* Education or training in trauma-informed care, including understanding the impact of trauma on individuals and communities.
* Experience in strengths-based practices, including using a person-centered approach to empower individuals to make informed decisions about their lives.
* Experience in conflict resolution and de-escalation techniques, including using effective communication skills to resolve conflicts and de-escalate tense situations.
* Background in motivational interviewing, including using a non-judgmental and empathetic approach to help individuals explore and resolve ambivalence.
* Knowledge/experience working in the mental health, substance use, and/or problem gambling field, including understanding the complexities of these issues and the importance of providing supportive and non-judgmental care.
Benefits
As a Crisis Counselor Chat Specialist – Part-Time 2nd Shift at careerzynith, you will enjoy a range of benefits, including:
* Paid holidays and paid time off to ensure that you have time to rest and recharge.
* A $500 sign-on bonus to recognize your commitment to joining our team.
* Quarterly wellness benefit reimbursements to support your physical and mental well-being.
Work Environment and Company Culture
careerzynith is committed to creating a positive and supportive work environment that fosters collaboration, creativity, and growth. Our team is passionate about delivering exceptional care and support to individuals in crisis, and we are dedicated to providing the resources and support needed to help our team members succeed.
As a Crisis Counselor Chat Specialist – Part-Time 2nd Shift, you will have the opportunity to work in a fast-paced and dynamic environment that is dedicated to making a meaningful difference in the lives of others. We are committed to providing ongoing training and support to help you develop your skills and expertise, and we offer a range of opportunities for career growth and advancement.
How to Apply
If you are passionate about providing compassionate support to individuals in crisis and are committed to delivering exceptional care and support, we invite you to apply for the Crisis Counselor Chat Specialist – Part-Time 2nd Shift position at careerzynith. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!