Northwestern Health Sciences University is a national leader in person-centered healthcare education based in Bloomington, MN. They are seeking an Events & Program Coordinator to support the planning, coordination, and delivery of various events, ensuring high-quality experiences for learners and speakers through effective logistics and customer service.

Responsibilities

• Serve as the primary point of contact across systems for learners, instructors, and partners for registration, CE credits, program details, and general support, providing high-quality customer service
• Communicate proactively with participants, including confirmations, reminders, updates, recalls, and post-event follow-up
• Provide real-time support during events, including troubleshooting technical and access issues
• Collect Participant feedback for continuous improvement
• Assist with planning and event logistics including scheduling, room reservations, space coordination, and date availability checks
• Coordinate with facilities, IT, and other campus partners to support event/program setup
• Provide day-of-event support including participant communication and coordination, registration tables, attendance tracking, and troubleshooting
• Maintain accurate program listings and event setup within systems
• Assist with internal event request processes, forms, and workflow tracking
• Participate in shared team coverage for evening, weekend, and high-volume events

Skills

• Associate's degree or equivalent experience, required
• 1–3 years experience in areas such as customer service, event coordination, higher education support, or administrative operations
• Experience supporting virtual and/or in-person programs, including event coordination, participant communications, registration processes, or learning platforms
• Bachelor's degree in a related field, preferred (e.g., Communications, Hospitality or Event Management, Business Administration, or Education)
• Familiarity with CRM, learning management, or event management systems (e.g., Enrole, Academy of Mine), preferred

Benefits

• Paid Time Off (earn 20 days per year, pro-rated based on FTE)
• Holiday (15 days, pro-rated based on FTE)
• 403(b) Plan
• Medical, dental, vision
• Discounted and free on-site clinic services for you and your family
• Flexible Spending Accounts
• Short-term and long-term disability
• Life insurance
• EAP and other wellness benefits
• Tuition Reimbursement for external programs
• Tuition Reduction for internal programs (includes family members)
• Employee discount at our campus store
• On-site fitness center
• NWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education.

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