Jackson Hewitt Tax Service Inc. is a leading provider of tax preparation services with a focus on client satisfaction. They are seeking a Seasonal Entry Level Tax Preparer who will be responsible for preparing accurate tax returns, conducting client interviews, and providing IRS audit support while ensuring compliance with regulations.

Responsibilities

• Conduct face-to-face tax interviews with clients
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS audit support
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations
• Collection and processing of clients’ payments while ensuring timely deposits
• Marketing and business generation efforts
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion
• Answer client calls via our national call center routing system
• Answer questions and provide future tax planning to clients
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution
• Support office priorities through teamwork and collaboration

Skills

• Passion for providing extraordinary customer service
• Excellent communication and interpersonal skills
• Experience working in a fast-paced environment
• Basic knowledge of computer functions and math
• Sales and/or marketing experience
• PTIN Certification: Yes
• Experience in accounting, finance, retail, bookkeeping, or tax preferred
• Bachelor's degree in Accounting or related field a plus!

Education Requirements

• Bachelor’s degree in Accounting or related field a plus!

Benefits

• Paid training
• Flexible scheduling
• Free tax training
• Continuing education for tax preparers

Company Overview