Role Summary This role serves as a senior technical leader bridging strategic partnerships and enterprise solution architecture. The position combines partner-facing technology leadership with hands-on solution design, responsible for shaping and delivering complex, multi-service solutions that integrate internal platforms with partner technologies. The role directly supports revenue growth, joint go-to-market execution, and large-scale client transformation initiatives. Key Responsibilities: Partner Technology & Alliances Act as the technical lead for strategic technology and consulting partners Define and drive joint solution architectures and integrated offerings Align partner capabilities with internal platforms and services Lead co-innovation efforts and development of reusable partner-enabled solutions Serve as a technical advisor to partner executives and internal stakeholders Solution Architecture & Client Engagement Design and deliver end-to-end enterprise solutions across digital operations, CX, automation, and platform services Translate client requirements into scalable architectures and operating models Work with the SA team on solutioning for strategic pursuits, including RFPs, proposals, and executive presentations Engage directly with clients to identify transformation and modernization opportunities Revenue & Deal Support Partner with Sales Executives and Client Partners to shape and win complex deals Drive technical solution strategy, differentiation, and risk mitigation Align solutions to measurable business outcomes and client value Standardization & Innovation Develop shared services architectures and reusable solution assets Promote consistency across architecture, integration, and deployment models Identify emerging technologies and drive partner-led innovation opportunities

Qualifications

Required Experience 10+ years in enterprise architecture, solution design, or technical consulting Experience working with technology partners and alliances in a client-facing capacity Proven track record supporting complex sales pursuits and solution delivery Technical Expertise Cloud architecture (Azure, GCP, hybrid environments – Compute / Network / Storage / Security) Integration architecture (APIs, platform ecosystems) Data, automation, and workflow solutions Experience designing multi-service or BPaaS solutions Leadership & Communication Ability to engage executive and technical stakeholders Strong collaboration across sales, product, delivery, and partner teams Effective at translating business needs into technical solutions