Sedgwick is a leading claims management services company dedicated to supporting individuals facing unexpected challenges. The Disability Representative role involves processing claims and determining benefits under disability plans, ensuring timely payments, and maintaining ongoing claim processing.

Responsibilities

• Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan
• Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system

Skills

• High school diploma or GED required
• Strong oral and written communication skills required
• Computer literate – including Microsoft Office
• Organizational skills required
• PC literate, including Microsoft Office products, Windows environment
• Must meet minimum typing requirements
• Clerical or customer service experience or equivalent combination of education and experience preferred

Benefits

• Medical
• Dental
• Vision
• 401k and matching
• PTO
• Disability and life insurance
• Employee assistance
• Flexible spending or health savings account
• Other additional voluntary benefits

Company Overview