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Director, Agency & Carrier Performance

Remote · Canada Full-time

Are you a results-driven leader with a passion for driving performance and achieving excellence? Look no further! Geico Auto Insurance is seeking a highly motivated and experienced Director of Agency & Carrier Performance to join our dynamic team. As the Director of Agency & Carrier Performance, you will be responsible for overseeing the performance of our agency partners and carriers, ensuring that they meet and exceed our high standards. We are seeking a candidate who is not only a strategic thinker, but also a collaborative team player with exceptional communication skills. If you are ready to take your career to the next level and make a positive impact within a top-performing organization, then this is the perfect opportunity for you. Read on to learn more about the qualifications and responsibilities for this exciting role. Develop and implement strategies to drive performance and excellence among agency partners and carriers. Establish and maintain strong relationships with agency partners and carriers to ensure alignment with company goals and standards. Monitor and analyze performance metrics to identify areas of improvement and implement corrective actions. Collaborate with cross-functional teams to develop and execute initiatives to improve overall performance and efficiency. Conduct regular performance reviews and provide feedback and coaching to agency partners and carriers. Coordinate with training and development teams to provide necessary training and resources to agency partners and carriers. Develop and manage budgets for agency and carrier performance programs. Stay updated on industry trends and best practices to enhance performance strategies. Communicate performance expectations and goals to agency partners and carriers and ensure they are met. Identify and resolve any issues or concerns raised by agency partners and carriers in a timely and effective manner. Provide regular reports and presentations to senior leadership on agency and carrier performance. Foster a positive and collaborative work environment to promote team cohesion and productivity. Set performance targets and monitor progress towards achieving them. Ensure compliance with company policies and procedures by agency partners and carriers. Continuously evaluate and improve performance management processes and systems. Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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