About the Role

We believe every couple deserves a seamless, beautifully delivered memory of their special day. As a Media Assistant, you will be the operational heartbeat of our Production department — keeping photographer deliveries on track, maintaining quality standards, and ensuring every gallery and video reaches our clients on time and with care. This is a behind-the-scenes role with real impact. Our production team handles between 10 to 40 weddings per weekend, so this is a high-volume, fast-paced environment that rewards candidates who are organized, proactive, and calm under pressure. You will be working closely with the Photography Post-Production Manager and Video Post-Production Manager.

Key Responsibilities

File Upload Management

• Monitor and verify photographer uploads after each event
• Follow up promptly on late or missing submissions
• Troubleshoot upload issues and escalate when necessary
• Review and process payment request submissions from photographers

Editing & Deadline Tracking

• Track editing and revision deadlines across all active projects
• Flag delays to the Production Manager proactively
• Assist with light editing tasks using Adobe Lightroom and Topaz
• Select and tag marketable images with a discerning creative eye

Gallery Preparation & Delivery

• Prepare client galleries for delivery — naming conventions, settings, and client details
• Organize and upload web-sized galleries to designated Dropbox folders
• Add and manage venue and style tags on a daily basis (e.g., beach wedding, ballroom, forest, etc.)
• Investigate flagged quality issues including time-sync errors, blur, and noise

Video Delivery & Content Management

• Writing video titles and descriptions
• Uploading final videos to the Original Wedding YouTube channel
• Uploading customized thumbnails to the YouTube channel
• Sharing the final video link, blog link, and YouTube link with clients
• Upload drone footage to the appropriate Dropbox folders

Client & Team Communication

• Monitor and respond to team messages in a timely manner
• Send reminders to couples for unpaid invoices and editing style selections
• Serve as a reliable point of contact between the production team and clients during the delivery process

Qualifications

• Strong attention to detail and organizational skills
• Ability to manage and prioritize multiple concurrent deadlines
• Comfortable working with large digital files and cloud storage systems (e.g., Dropbox, Google Drive, Iconik)
• Experience with Adobe Lightroom or similar photo editing tools preferred
• Proficiency with Canva or a basic understanding of thumbnail and graphic design
• Familiarity with file naming conventions and digital asset management
• Strong written communication skills for professional client-facing correspondence
• Basic understanding of video file formats and delivery workflows is a plus

Pay: $7.50 per hour Work Location: Remote