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Dental Recare & Reactivation Specialist
Company Description
The Schedule Squad provides expert-level support to help turn potential past-due hygiene appointments and treatment plans into confirmed bookings. Their services are cost-effective compared to hiring full-time employees, with no overhead or training costs. The team follows up with patients who haven't scheduled to improve booking rates. Role Description This is a full or part-time remote role for a Recare & Reactivation Specialist at The Schedule Squad. The specialist will be responsible for following up with patients who didn't schedule, turning potential bookings into confirmed appointments, and increasing patient reactivations.
Qualifications
- Customer Service, Sales, and Communication skills
- Experience in scheduling and appointment setting
- Ability to track and follow up on patient interactions
- Data analysis and reporting skills
- Attention to detail and organization
- Knowledge of dental industry practices
- Ability to work independently and remotely
- Experience with patient relationship management systems
Must-have qualifications
- At least 1 year of work experience with Dentrix.
- At least 1 year of work experience with Eaglesoft.
- At least 1 year of work experience with Open Dental.
- Comfortable working in a remote setting.
- Legally authorized to work in the United States.