Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data. Essential Functions:

• Accurately enter and update patient data in internal and client-facing systems
• Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
• Ensure data accuracy and consistency while meeting productivity benchmarks
• Maintain strict confidentiality and comply with HIPAA and company privacy policies
• Collaborate with team members to support process improvements and service quality
• Provide courteous, timely, and professional communication with internal and external stakeholders as needed

Qualifications:

• Proficiency in Microsoft Office applications
• Strong organizational and multitasking skills essential
• Demonstrated ability to manage time effectively and meet task deadlines
• Willingness to learn programs and processes quickly
• Strong documentation, communication, and customer service skills
• Self-motivated, dependable, and able to work independently or as part of a team
• Proven ability to maintain productivity, utilization and quality performance standards

Physical Requirements:

• Ability to sit or stand for extended periods of time
• Physical capacity to lift and carry 25 lbs.
• Manual dexterity is sufficient for long periods of typing, writing, and handling documents
• Visual acuity to read documents and use a computer monitor
• Clear speaking and hearing ability for communication
• Adequate hand-eye coordination and sensory abilities for job-related tasks.

Information Governance Accountabilities:

• Understand the organization’s information governance program & individual role responsibilities
• Participate in required education and compliance training.

HIPAA/Compliance:

• Maintain the confidentiality of patient and client information
• Comply with HIPAA standards and all relevant corporate integrity and security obligations.
• Report unethical, fraudulent, or illegal behavior
• Maintain current HIPAA certification annually