Data Analyst

Overview

Protera Health is seeking an experienced Data Analyst to lead and support data operations, reporting, analytics, and customer data management across the organization. This highly visible, cross-functional role will closely collaborate with leadership, operations, product, engineering, and customers. The ideal candidate is passionate about solving complex problems, working with healthcare data, developing reporting infrastructure, and empowering organizations to make better decisions through data. This is a unique opportunity for someone who wants broad ownership in building the data foundation of a rapidly growing healthcare company. About Protera Health Protera Health is a health-tech startup transforming musculoskeletal (MSK) care through a multidisciplinary, technology-enabled approach. Founded by orthopedic surgeons and value-based care experts, our mission is simple: treat patients as we would our own loved ones. We help individuals with back, neck, and joint pain regain function, reduce pain, and improve quality of life through personalized virtual care pathways and ongoing support. Position Summary As a core member of our team, you will manage and analyze data across Protera's operations, customer implementations, reporting systems, and healthcare datasets. You’ll ensure accurate data movement between customers and internal systems, build trusted dashboards and reports, analyze claims and operational data, and support the ongoing development of scalable analytics capabilities.

Key Responsibilities

Manage customer data implementations and ongoing data operations Process, validate, and reconcile eligibility, claims, enrollment, and member roster files Develop and maintain dashboards, reports, and operational metrics Create engaging, customer-facing reporting and analytics Analyze healthcare claims, utilization, engagement, and outcomes data Support data movement across Salesforce, Healthie, reporting systems, and customer platforms Identify opportunities for automation and process improvement Participate in customer meetings related to data, reporting, and implementations Partner with operations, product, and engineering teams to solve business problems using data Document workflows, reporting logic, and data processes Required Qualifications 3+ years of experience in data analytics, healthcare analytics, business intelligence, or related fields Experience with healthcare claims data Strong SQL skills Proficiency with dashboarding and reporting tools Analytical problem-solving abilities and keen attention to detail Excellent communication and organizational skills Ability to work independently in a fast-paced environment Skill in explaining technical concepts to non-technical audiences

Preferred Qualifications

Experience with Salesforce data and reporting Experience with healthcare eligibility and enrollment data Background in healthcare, digital health, health plans, or value-based care Experience with data warehousing and ETL processes Startup experience Familiarity with predictive analytics or statistical modeling Logistics & Benefits Fully remote (United States) Competitive compensation based on experience Bonus opportunity Equity opportunity Healthcare benefits PTO 401(k) Note: This job description is not exhaustive and may evolve based on organizational needs. Protera Health is an equal opportunity employer committed to fostering a respectful and inclusive workplace.