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Customer Service Representative (REMOTE – Entry Level)

Remote · Ethiopia Full-time

Opportunities – Remote | Customer Service & Sales After a record-breaking year with over 20% growth, we are expanding and seeking motivated individuals for remote customer service and leadership-track roles.  “We approach sales as a form of customer service, not pressure.” If you’re coachable, driven, and looking for a long-term career with growth potential, this could be the opportunity you’ve been waiting for.

About the Role

This position combines customer service with consultative sales. You’ll work directly with clients who have requested information, helping them understand their benefit options and guiding them through the process. We approach sales as a form of customer service—focused on education, trust, and helping people make informed decisions, not pressure. ✔ No cold calling – clients request information ✔ Full training provided – no prior experience required ✔ Clear path into leadership based on performance

What We Offer

  • 100% Remote – Work from anywhere
  • Weekly pay + performance-based bonuses
  • Comprehensive training, mentorship, and support
  • Rapid advancement into leadership roles
  • Positive, team-oriented culture
  • Medical reimbursement program after 90 days
  • Residual income opportunities
  • All-expense-paid incentive trips worldwide

Company Highlights

  • Voted #24 Happiest Company to Work For
  • Rated A+ (Superior) by A.M. Best for financial strength
  • Parent company Globe Life serves more policyholders than any other insurance company worldwide

Key Responsibilities

  • Connect with clients via phone and Zoom
  • Schedule and conduct benefit overview appointments
  • Educate clients on available products and coverage options
  • Assist with applications and enrollment
  • Build long-term client relationships
  • Participate in ongoing training and development

Who We’re Looking For

  • Strong communication and people skills
  • Customer service or client-facing experience is a plus
  • Self-motivated and goal-oriented
  • Comfortable working remotely
  • Open to coaching and professional growth

Why This Role Stands Out Many of our top performers come from customer service, retail, and hospitality backgrounds. This role builds on those skills while offering higher income potential and leadership opportunities. Ready to Get Started? Apply today to learn more about this remote opportunity and how you can grow into a leadership role with a company that values development, flexibility, and long-term success. Powered by JazzHR Remote Skills: Coaching, Communication Skills, Consultative Sales, Customer Relations, Customer Support/Service, Customer Training, Insurance, Interpersonal Skills, Leadership, Mentoring, Reimbursement, Retail, Sales, Team Player, Top Sales Rep, Training/Teaching, Work From Home About the Company: Globe Life AIL - Lisa Russel

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