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Customer Service Rep Remote Appointment Setter Independent Contractor

Remote · Australia Full-time

Remote Appointment Setter (Independent Contractor) Earn Based on Results – Work From Home Mister Sparky Electric of PA is seeking a reliable, professional Appointment Setter to help convert inbound leads into booked electrical service appointments. This is a remote independent contractor position. You will contact homeowners, respond to leads, schedule appointments, confirm appointments, and help ensure a great customer experience.

Compensation

Performance-Based Compensation:

  • $10 per qualified appointment booked
  • $10 when the appointment is completed
  • $5 when the customer leaves a Google review
  • $5 when a membership is sold

Monthly performance bonuses may be available.

Responsibilities

  • Call new inbound leads immediately
  • Respond to web forms and missed calls
  • Contact leads from Google, Angi, Thumbtack, referrals, and website inquiries
  • Confirm upcoming appointments
  • Reschedule canceled appointments
  • Follow up on unsold estimates
  • Request Google reviews after completed jobs
  • Maintain detailed notes in company systems

Requirements

  • Excellent spoken and written English
  • Professional phone presence
  • Reliable high-speed internet
  • Quiet home office
  • Ability to work during U.S. Eastern Time business hours
  • Experience in customer service, appointment setting, dispatching, sales support, or call centers preferred

What Success Looks Like

  • Fast response times
  • High booking rates
  • Low cancellation rates
  • Positive customer interactions
  • Consistent follow-up
  • Increased Google reviews

Qualified Appointment Requirements To qualify for compensation, appointments must:

  • Client must be located within our service area
  • Include a valid phone number and address
  • Be scheduled in company software
  • Not be duplicate leads
  • Not be spam or solicitation calls
  • Remain scheduled through the appointment date

Application Requirements Please provide:

  • Resume
  • 60-second voice introduction
  • Internet speed screenshot
  • Description of previous appointment setting or customer service experience
  • Availability in U.S. Eastern Time

We are looking for someone who is organized, responsive, positive, and motivated by performance-based earnings. This is a remote position.

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