Want to build a career in customer service without ever picking up a phone? We're hiring Customer Service Assistants to handle text-based support conversations. You'll be the friendly face behind live chat windows and messaging platforms, turning customer questions into opportunities to build loyalty and drive sales. What you will be doing: You'll respond to customers reaching out through live chat widgets on websites and social media channels. Some conversations will be from existing customers needing help, while others will be from prospects interested in learning more about products or services. Your job is to engage thoughtfully, solve problems quickly, and represent the brand well. Contract length: Ongoing, flexible arrangement. Rate: $35 per hour. Skills/background needed: You'll need a smartphone, tablet, or computer to access chat platforms. Strong ability to work without supervision. Comfort following detailed guidelines and best practices. Minimum 10 hours available each week. Fast and stable internet connection required. Hours per week: 10+ hours weekly. Location: Remote work worldwide (United States preferred). Live chat support specialists are incredibly sought after across the globe right now.