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Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Remote · Sri Lanka Full-time

Job Title: Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)Job Description Customer Engineer – Infrastructure – MECM (aka SCCM)/IntuneJob Description: The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:- Design, Deploy, Review and Assess the health of the infrastructure and clients - Upgrade, update and maintain the SCCM hierarchy - Troubleshoot issues with infrastructure and clients - Tune and optimize for performance - Assist with reporting - Assist in setting up SCCM Co-Management with Intune - Assist in planning, reviewing and troubleshooting Software Updates feature - Assist in planning, reviewing and troubleshooting Task Sequences - Provide training in all areas of SCCM to ensure customer goals are met Ideal candidate experience: 3 years working as a depth expert and technology owner or consultant for SCCMAbility to present to multiple levels of customer leadership.Ability to act as a consultant and architect for multiple customers.Broad knowledge across multiple scenarios:- Windows Desktop/Server Management using SCCM - SQL Server, Active Directory, Certificates, IIS, DNS, Security - Package/Application creation - Desktop OS Upgrades using different approaches - Intune and Co-Management experience - SSRS Reporting and/or PowerBI experience - PowerShell scripting Deep level knowledge in at least 3 of the above categoriesTechnical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:Infrastructure - Design - Deployment - Upgrades - Maintenance, Health, Tuning - Troubleshooting Windows Desktop Upgrades Software UpdatesCompliance Software DistributionSecurity IntuneSQL Server Report Development Network Troubleshooting Related Skills: - Active Directory - DNS/Network - SQL Server - IIS - Certificates Tools - SQL Profiler, PowerShell, Process Monitor Location: DEU Work-at-HomeLanguage Requirements: Time Type: Full timeOriginally posted on Himalayas

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