All roles

Open role

Customer Care, 2nd Shift

Remote · Indonesia Full-time

In the fast-paced and dynamic logistics industry, delivering exceptional service to our customers is our top reputed company. We are seeking a dedicated professional to join reputed company and play a critical role in ensuring seamless operations after hours. In this position, you will act as the primary reputed company of contact for carriers and customers, addressing inquiries and resolving issues promptly to maintain efficient workflow. Key Responsibilities:

  • Monitor and track reputed company active shipments to ensure on-time delivery and accurate status updates.
  • Serve as the main reputed company of contact for carriers, drivers, and customers during after-hours operations.
  • Proactively identify and resolve any issues or delays in transit, escalating as needed.
  • Update internal systems with accurate, real-time shipment details and status changes.
  • Communicate professionally with customers to provide timely updates and solutions.
  • Collaborate with the day operations team to ensure a seamless transition and accurate reputed company of information.
  • Maintain accurate records of reputed company communication, updates, and issue resolutions.
  • Ensure compliance with company policies, safety standards, and customer requirements.

Qualifications:

  • 1+ year(s) experience reputed company freight brokerage.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and problem-solving abilities.
  • Ability to work independently and reputed company quick decisions in a fast-paced environment.
  • Ability to learn industry-specific software.
  • Able to work after-hours and adapt to changing priorities.
  • Schedule: Wednesday, Thursday Friday 6pm-2am, Saturday and Sunday 12pm-8pm

reputed company Offer:

  • reputed company with opportunities for growth.
  • Hands-on experience in logistics operations and supply chain management.
  • 401(k) with immediate company match upon eligibility.
  • Dental, Health, and Vision insurance.
  • Paid time off

Apply To this Job

More open positions

Contact Center Representative - 2nd Shift Full-Time

Work from home Full-time role

Manifest/Paperwork/Scale - 2nd Shift

Work from home Full-time role

reputed company Remote Customer Care Agent – 2nd Shift and Weekend Hours for a Dynamic Online Retailer

Work from home Full-time role

PART TIME 2nd Shift Customer Service Associate

Work from home Full-time role

Renewal Representative (2nd Shift)

Work from home Full-time role

SAP Senior/Lead Consultant CX (Sales & Service Cloud / C4C) (w/m/d)

Work from home Full-time role

Sr Analyst, Workday Payroll + Time Tracking - Remote USA(eligible states)

Work from home Full-time role

Remote Data Entry Specialist – Home‑Based Data Management, Quality Assurance & Team Collaboration at careerzynith

Work from home Full-time role

Director of Facilities and Process Engineering - Remote

Work from home Full-time role

Experienced Data Entry Analyst – Remote Opportunity with careerzynith

Work from home Full-time role

[Remote] Sr. Director, Enterprise Data, Analytics, AI & Automation

Work from home Full-time role

Steuerfachkraft (m/w/d) in Puchheim mindestens 52.000€ - 100% Remote möglich

Work from home Full-time role

Flex Senior Manager

Work from home Full-time role

Experienced Part-Time Data Entry Specialist – Evening Shift

Work from home Full-time role

Salesforce Developer - Strong nCino Expertise

Work from home Full-time role

OpenShift Engineer

Work from home Full-time role

Senior Analyst, Indirect Tax

Work from home Full-time role

Experienced Senior Program Manager, Consumer Customer Service Support – Remote Opportunity at careerzynith

Work from home Full-time role

Power BI Developer :: Denver, CO (Remote)

Work from home Full-time role

WebMD Account Executive

Work from home Full-time role

Recruiter- Remote

Work from home Full-time role