*

This position is based in Greece only

* Do you like talking to people and do you love the travel industry? We are looking for people who speak fluent Croatian to join our global support team based in Athens. This is not just a job; it is a real chance to build a career in Greece while working for a world-leading travel brand. The Vision: Making Travel Better for Everyone In this role, your job is to solve problems. You are the expert who steps in when travel plans get tricky, making sure every guest has a perfect trip from start to finish. OPERATIONAL RESPONSIBILITIES Bilingual Help: Act as the main contact for Croatian-speaking guests and our global network of hotel partners. Managing Travel Plans: Handle important reservation changes, special requests, and urgent cancellations with total care. Solving Arguments: Help fix tricky disagreements about hotel stays, check-in problems, and money transactions. Using Computers: Use advanced customer software to manage information and make the customer's journey smooth. Protecting our Quality: Keep up the high service standards of a famous global travel company. WHO WE ARE LOOKING FOR: LOGICAL & KIND We want people who can think logically while still being friendly and understanding with customers. Language Skills: Native or near-native Croatian, plus good professional English (B2 level or higher). Problem Solver: The ability to handle difficult issues with kindness, confidence, and speed. Tech Savvy: Comfortable working with different computer programs and digital tools. No Experience Needed: You do not need to have worked in travel before. We give you full, paid professional training. Reliability: Ready to work a full-time, 40-hour weekly schedule with rotating shifts. MOVING TO GREECE & WORKING FROM HOME We provide a complete welcome package to make your move to Greece easy: Travel & Housing: The company pays for your flight to Athens and gives you 3 months of free hotel stay when you arrive. Paperwork Help: A special team will help you get your Greek Tax ID (AFM), Social Security number (AMKA), and set up a local bank account. Work from Anywhere: After 90 days of training in our Athens office, you can work 100% from home from any location in Greece. TOTAL REWARDS & PERKS Our pay and benefits are built to reward your hard work and support your lifestyle: Joining Bonus: A €1,200 cash bonus to welcome you to the team. Good Pay: A competitive base salary plus extra bonuses for doing a great job. Following Greek labor laws, you will receive 14 months of salary per year. Top Insurance: Private medical insurance, life insurance, and a company pension plan. Fast Promotions: Clear paths to move up into management, quality checking, or employee training. Fun Culture: A high-energy, international office with very modern facilities.