This is a remote position. We're a UK-based school catering software company going through a busy period and we need an extra pair of hands to help us keep things moving. The role is fully remote and will be contracted until Mid-July You'll be supporting our delivery and customer care teams with a mix of practical tasks: setting up and configuring new client accounts on our platform, helping to respond to client queries, and generally keeping the wheels turning during a high volume stretch. You'll need to be the kind of person who reads what's in front of them, works it out, and gets on with it. There's no lengthy handover or time to ease in gently, so comfort with learning on the job and asking the right questions quickly is essential. Previous experience in a SaaS, tech, or admin-heavy environment would be a bonus, but attitude and pace matter more than a specific background. If you like to get stuck in and do good work with a great team, we'd love to hear from you. Please note that we can only accept applications from UK based candidates and are unable to offer sponsorship for this role.

Requirements

Strong written communication, you'll be dealing directly with clients Comfortable with web-based platforms and picking up new systems quickly Organised and reliable, especially when managing multiple tasks at once Available to start promptly and commit to the full contract period

Benefits

This is a fully remote role (based in UK) working with a great team. Who We Are SchoolGrid provides trusted software solutions to schools, catering providers, and local authorities across the UK. Our platform supports the full meal service journey, from menu planning to meal ordering, making daily operations more efficient for thousands of users. With deep experience in the school catering space, we pride ourselves on building long term partnerships and delivering technology that works in the real world. Our clients rely on us not just for software, but for consistent, responsive support and a commitment to ongoing improvement. As we continue to grow and expand our offering, we remain focused on delivering the same high standards of service, training, and innovation that our clients expect.