At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Team Leader __ In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

Our Team

Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What’s in it for you? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Your Role and Responsibilities In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. The successful candidate will be required to travel throughout the UK. Overnight stays away from home will be required. Provides technical support and solves problems in own expertise area via remote or on-site service in any Service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades, and retrofits; end-of-life services, replacements, etc. Provides technical consulting on Service solutions to management and customers. Determines effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively. Manages customer relationships and maintains regular contact with key customers. Identifies new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth. Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Works to reduce cost and improves the quality of delivery of service and projects. Qualifications for the Role Degree, HNC/D or relevant qualification in Electrical & Electronic Engineering. 5+ years of experience in Switchgear Commissioning / Testing. Expertise within electrical protection commissioning. Extensive experience of SCADA applications, development and field support Strong background in Low/Medium-Voltage (LV/11kV/33kV) electrical distribution. Knowledge in MS Office, ABB PCM600 Software, Omicron Test Universe. Excellent understanding of the current H&S legislation. Demonstrate excellent customer focus & timekeeping skills. Mindset to innovate, take ownership, drive improvement. Full valid UK driving licence.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond. Competitive salary 25 days annual leave plus bank holidays Competitive contributory pension scheme Life assurance Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Commercial vehicle Private medical cover Generous bonus scheme For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.#ABBCareers Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.